Steven Thompson | Senior Vice President, Enterprise Initiatives
LONGWOOD, Fla. (Jan. 31, 2022) – Insurance Office of America (IOA) is pleased to announce the appointment of Steven Thompson and April Chan to its board of directors. Collectively, Thompson and Chan bring nearly four decades of experience in corporate leadership and insurance industry knowledge, which will help support IOA’s strategic objectives and shape the future of the organization.
“Every company seeks to have a board that is comprised of members who not only possess a wealth of industry knowledge and experience but also a rich variety of backgrounds. Our two new members round out our board in ways beyond our expectations. They are true professionals who will ensure a promising future for IOA, its team members, and its valued clients and vendors,” said IOA Chairman & CEO Heath Ritenour.
Steven joined IOA in 2017 and currently serves as senior vice president of enterprise initiatives. Prior to IOA, Steve worked on the carrier side for more than two decades with The Hartford running its national client practice. He is particularly skilled in data analytics, negotiation, program development, and business relationship management. Steven earned his bachelor’s degree in psychology from Rhode Island College.
April Chan | Senior Vice President, Field Operations
“Steven brings an extensive industry background and skill set to the board that enhances our current makeup, making his addition pivotal. His unique experience with carriers, data, and strategy allows us to not only meet current goals but also focus on objectives for the years ahead,“ said IOA President Jeff Lagos. “I look forward to what we’ll be able to accomplish with his perspective added to our existing team.”
April joined IOA in 2005 and worked her way up through the ranks on the operations side of the business. Currently, she serves as senior vice president of field operations. Her extensive background in all aspects of agency operations and its people provides additional depth of knowledge for the board. April earned her Bachelor of Science degree in computer science from Northern Illinois University.
“April has been an outstanding partner and leader for the business. She brings a wide-ranging and unique perspective to the board that broadens its collective ability to lead in a way that considers every team member and facet of the business,” said Heath Ritenour.
Steven and April join IOA’s 12 active board members who span all regions of the company. They’re committed to furthering the strategic initiatives of IOA as it continues its on its over 30-year path of redefining the insurance industry.
ABOUT INSURANCE OFFICE OF AMERICA
Insurance Office of America (IOA) is the fourth largest privately held insurance brokerage in the United States. Founded in 1988, IOA is a recognized leader in providing property and casualty, employee benefits, and personal lines insurance and risk management solutions as well as insurtech innovation. Headquartered in Longwood, Florida, part of the greater Orlando community, IOA has more than 1,300 associates located in over 60 offices in the U.S. and United Kingdom. For more information, visit www.ioausa.com.
Media contact:
Bevrlee J. Lips
Director, Enterprise Marketing & Communications
bevrlee.lips@ioausa.com
