Why choose IOA for claims solutions?
Managing claims effectively is essential to minimizing costs, mitigating risks, and ensuring a seamless process for both employers and employees. IOA’s claims solutions empower businesses to stay ahead of the claims process with a proactive, end-to-end approach.
From claims monitoring to OSHA reporting and preventative trend analysis, IOA’s solutions are designed to streamline the complexities of claims management. Our dedicated claims advocates, proprietary management portal, and innovative PX4 process help ensure every claim is handled efficiently, transparently, and with the best possible outcomes for all parties involved.
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All-lines licensed claims advocates
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IOA’s claims advocates are licensed adjusters who work closely with clients to navigate the claims process. They advocate for both the injured employee and the employer, ensuring that the claims process is managed fairly and effectively.
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Life-of-claim strategy
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Our proactive approach includes monitoring claims from start to finish. By identifying trends and addressing issues early, IOA helps employers reduce costs and improve outcomes.
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Proprietary claims management portal
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IOA’s claims management system simplifies the process for general liability, property, auto, and workers compensation claims. With its workflow engine and performance standards, the portal ensures all stakeholders can work collaboratively to drive results.
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Comprehensive support for OSHA reporting
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IOA provides guidance on proper reporting techniques to help make OSHA reporting easy, ensuring compliance and reducing the risk of penalties.
IOA claims solutions
Proactive claims advocacy
Our claims advocates help you manage the entire claims process by offering guidance, advocacy, and trend identification to reduce costs and improve outcomes.
Transparent claims management
With quick claim notifications, regular updates, and clear communications, IOA aids our clients in staying informed at every stage of the process.
Claims management portal
Our proprietary claims management system includes:
- Quick notice of claims to insurance carriers
- Manager reviews within 48 hours
- Monthly loss run updates for ongoing transparency
- Proactive monitoring of problematic claims using red flags
OSHA reporting support
IOA helps simplify OSHA reporting with clear guidelines and assistance, so employers can stay compliant and avoid penalties.
Preventative approach with PX4
Through our exclusive PX4 process, we help clients identify and mitigate risks, reducing the frequency and severity of claims.
Our risk management services
Risk management solutions
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RiskScore®
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Risk management tools
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Safety training and education
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Alternative risk financing
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