Joanna Salas joined Insurance Office of America in April 2014 as an employee benefits senior sales consultant. With more than a decade of sales and service experience, Joanna understands the priority of customer service for clients. She has expertise in marketing, claims, billing, and implementation. Throughout her career, Joanna, has created great professional relationships with the leading medical and ancillary carriers in South Florida. This allows her to negotiate with the best carriers in the market. Her focus is around wellness in order to keep her groups healthy and their claims low, while avoiding high renewals. Joanna is fluent in both English and Spanish.