Rebecca Bates joined Insurance Office of America in 2022 as a personal lines account executive. Known for her exceptional customer service, Rebecca prioritizes clear communication, trust, and long-term relationships. With more than a decade of experience in the insurance industry, she strives to build long-term relationships by providing tailored insurance solutions that include communication, education, timely responses, and a level of service that embraces confidence with a sense of security.

Prior to joining IOA, Rebecca spent over a decade in the manufacturing industry and as a small business owner.

Rebecca holds the accredited customer service representative (ACSR) designation.