Why choose IOA for employee experience?
We help you allocate health plan spending for the most relevant areas to provide the long-term results you need.
Your employees’ perception of your benefits program is crucial. Educating them on the open enrollment offerings and how and when to use their benefit options is critical. We can help you and your employees make the most of your benefits plan by monitoring how your employees use it.
Our monitoring and analysis can help you:
ensure that employees are using their benefits to their maximum value and impact
match benefits to employees’ actual use and, thereby, manage your plan’s costs
identify trends that can inform future benefits decisions and wellness initiatives
comply with laws and regulations
IOA employee experience solutions
Claims advocates
Our team of claims advocates works tirelessly to ensure swift and fair resolution of your employees’ insurance claims, enhancing their trust and satisfaction with the benefits provided.
Consumer-minded education and tools
We offer education and tools to empower employees to make informed decisions about their insurance and benefits.
Customized communications and education
Our approach includes customized communications and education tailored to meet the unique needs of your workforce and foster a deeper understanding of their benefits.
Dedicated account management team
Each client benefits from a dedicated account management team, offering personalized support and expert guidance to optimize the employee benefits experience.
Employee assistance programs
Employee assistance programs provide essential support, addressing a range of employee needs from mental health to financial counseling.
Risk review
Our analytical approach to assessing and managing employee benefits risk exposures drives better outcomes for employers and employees.
Rx savings cards
Rx savings cards provide employees significant discounts on prescription medications, enhancing access to necessary health care while reducing costs.
Wellbeing programs
Wellbeing programs focus on holistic employee health, covering physical, mental, and financial wellness to foster a happier, more productive workplace.
IOA’s employee benefits products
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employee experience expert
Speak to an IOA broker who understands your employees, industry, goals, and challenges.
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Read our industry expert’s latest thoughts. We provide specific market outlooks, practical guides, updates on market trends, advice on risk management and much more. Each informative piece offers straightforward guidance in a complex insurance landscape.